Animal Emergencies

Help! I’ve found an injured animal!  Now What?


Click here if you have found a BABY bird or mammal

During normal business hours

Monday – Friday 9 AM to 6 PM and Saturday – Sunday 9 AM to 5 PM follow the instructions below or just give us a call at 305-751-9840 and we will help walk you through it.

After hours

Help Us Help Them – Capture, Contain & Transport

  • Capture – Most small birds and animals can be picked up using a towel and a cardboard box. Throw the towel, sheet or even old t-shirt over the animal making sure to cover the eyes. Once the eyes are covered the animal will usually calm down.
  • Prepare the box – poke a few holes in the box before you place the animal in it.
    Poke from the inside out so the sharper edges face the outside of the container. Put a soft cloth, newspapers or paper towels on the bottom of the box.
  • Contain the animal – Scoop up the animal using a towel or other soft cloth and gently place the animal in the box. Leave the towel in the container if there is room to help keep the animal warm. Don’t wrap the towel around the animal. Just leave it loosely covering the animal. Close the box or put the top on the box.
  • No food or water – Feeding the wrong food can cause more harm than good. Forcing food or water may cause choking, aspiration pneumonia or other harm.  If you have to keep the animal overnight, you may offer water in a very small container (to prevent drowning) but NEVER force food or water.
  • PHSS has 24 hour drop off cages – You may bring the animal to PHSS and place the container in one of the kennels on the side of the building.
  • Keeping the animal overnight – Place the container in a warm, dark, quiet part of the home. Leave the box alone, no peeking.
  • Stress is a Killer – Wild animals and birds are not accustomed to be handled by people or around loud talking, noisy children, or your pets. Do not try to hold or pet them. This will cause a great deal of stress for the animal and it may strike out and you or it may be injured.  Often they get very quiet and still.  People think this means they are calming down but it really is a defense mechanism hoping that you will think it is dead and leave it alone. Stress is a major cause of death for injured wild animals. Please contain it, keep warm, leave it alone and transport it to PHSS as soon as possible.

Babies – They are so small!


Normal Business Hours

Please bring them to PHSS or a permitted rehabber as soon as possible.  The faster they are cared for by a permitted rehabber the better their chances for survival.

After Normal Business Hours

We recommend that you keep babies at home overnight and bring in the next morning.
Please read the information sheets “I’ve found a baby bird” and “I’ve found a baby mammal“.

Capture and Containment for babies

First and Foremost Be Very Gentle

  • Pick the baby or babies up using a soft towel, t-shirt or sheet, etc.…
  • Prepare the box or container before you place the baby/babies in it.
    • Make air holes in the container, no sharp edges on the inside.
    • Place very soft material in the bottom of the box.
    • Roll a wash cloth or paper towels into a round nest shape and place the babies in the nest.
    • Cover the box or container.
  • Keep as warm as possible.
  • Place the container or box in in the warmest part of the house and you may place a heating pad under the box on low.
  • Do Not Give Food or Water! Feeding babies can be tricky; different species require different diets and improper feeding can injure the baby and cause more harm than good.
  • Stress is a Killer – Keep the baby warm, in a quiet place, leave it alone and get it to PHSS or the closest permitted rehabber first thing in the morning.

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